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1. Mr & Mrs Smith

   We had our Harris Tweed Sofas delivered on Friday and we're as please as punch and very happy with the delivery people. Thank you for keeping in touch with us.

   Posted on Mon 21st Dec 2020 at 10:48

2. Kate Denning

   Good selection of quality furniture and a pleasant retail experience. The service is excellent - Sam does a great job organising everything and the delivery team are a delight. Thanks!

   Posted on Mon 21st Dec 2020 at 10:44

3. Mrs Fraser

   Wonderful service! Our Oak cupboard that you made specifically for us is superb.

   Posted on Thu 17th Dec 2020 at 16:44

4. Mrs Stephens

   Just to say that I had delivered my sofa and my bookcase and I wanted to say how nice the lads were that delivered them, they were really sweet and they plumped all the cushions up on the couch and I was very impressed.
   
   So just to say a big thank you.
   
   Mrs Stephens

   Posted on Tue 10th Nov 2020 at 11:17

5. Sophie Cavanagh

   Hi,
   
   Just a note to say the sofa’s arrived this morning and we’re really pleased with the quality and comfort. The delivery lads were very sweet too!
   
   Many thanks for all your help!
   
   Sophie Cavanagh

   Posted on Tue 10th Nov 2020 at 10:05

6. John Fenwick

   My sofa you delivered yesterday is wonderful, the quality is superb.
   I would just like to mention your delivery team (the guys who don't get much recognition) they were so professional.
   Thank you we will be back soon.

   Posted on Fri 6th Nov 2020 at 09:19

7. Jill Shea

   Hello David/Sam
   
   Just a note to say thank you very much for completing my order - including my exacting specifications!
   
   Everything was delivered as ordered on Tuesday this week and to my entire satisfaction by your third party delivery team - who as ever, were very professional and courteous.
   
   The efforts all round were much appreciated.
   
   Hope business continues to go well for you - despite current challenging times.
   
   And doubtless, like Arnie, I’ll be back!
   
   Kind regards
   Jill

   Posted on Fri 18th Sep 2020 at 11:26

8. Mary Pye

   I would just like to say how happy I am with the service you have provided.
   Pete,Sam and the whole team have been wonderful.
   Your delivery drivers where amazing too.

   Posted on Fri 4th Sep 2020 at 09:29

9. Mr & Mrs Daniels

   We are so pleased with our bespoke corner unit.
   Thank you.

   Posted on Fri 4th Sep 2020 at 09:23

10. Carol Watson

    I am posting this message to thank Mike from Furlong Furniture for his exceptional service in assisting me.
    Really beautiful, well made furniture that will last a lifetime.
    Thank you.
    Carol

    Posted on Wed 5th Aug 2020 at 07:12

11. Mavis & Derek Bridges

    Dear Mike and David,
    
    Just to let you both know that yesterday afternoon we received delivery of the Oak Dresser that we ordered from you recently. The dresser is exactly as we had imagined it and we wanted to thank you both for your attention and advice which helped us to chose a dresser that matches our requirements. We are delighted that the dresser has met and exceeded our expectations and that it now forms a fabulous focal point for our kitchen. We attach a photograph of the dresser for you to see in the event that you haven't had an opportunity to see it before it was delivered to us. Please feel free to use this photo to illustrate the dressers that you supply to any future prospective purchasers.
    
    We would also like to congratulate you on an exceptional level of friendly service backed up by good advice which helped us to decide which items of furniture will be the best choices for our new home. We hope to be back at your shop in the near future to choose a sofa and also some chairs for our newly redecorated lounge.
    
    With best wishes,
    Mavis & Derek Bridges

    Posted on Mon 6th Jul 2020 at 09:09

12. R Brown

    Thank you for my Urban table ,the quality is so good.
    I would also just like to add how good your delivery guys are.
    Thank you

    Posted on Fri 3rd Jul 2020 at 15:36

13. Nikki Adams

    Thank you for my sofa I have just received ,it is wonderful.I was vey impressed the way I was kept fully informed during lockdown and how quickly it was delivered after lockdown was lifted.I am a very happy customer.

    Posted on Fri 3rd Jul 2020 at 15:32

14. Jackie Charman

    We had never been in the shop before and found exactly what we were looking for! We ordered some furniture from Furlong,l Furniture, with a large clock and some other items! They were delivered and the customer service was impeccable! Good customer service is so rare these days! We can’t wait to go back, we have a dining room table and chairs next on our list! Thank you so much and see you again soon!

    Posted on Thu 18th Jun 2020 at 17:04

15. Mrs Bennett

    I just wanted to say a big thank you to marvellous Mike for all his help. The part arrived today and will be just right for the job!
    Thanks again for all your help, what excellent customer service.
    Best wishes
    Mrs Bennett

    Posted on Tue 28th Jan 2020 at 14:14

16. Katie Langton

    Hi,
    Just wanted to say thank you very much for your service.
    My dresser arrived this morning and not only does it look great, but it fits perfectly!
    I’m a Very happy customer.
    Best regards
    Katie Langton

    Posted on Tue 29th Oct 2019 at 10:22

17. Nicky Simmons

    Hi, I just wanted to say thank you so much for fixing our broken bed. We really appreciate you going to such efforts - outstanding customer service - thank you 😊
    
    Nicky Simmons

    Posted on Mon 21st Oct 2019 at 11:03

18. Tina and Tony Fisher

    We are delighted with the quality of our new furniture. We were also very pleased with the delivery team who arrived on time, carefully assembled the dining table and removed all packaging. We would definitely use Furlong Furniture again and would have no hesitation in recommending them.

    Posted on Fri 16th Aug 2019 at 16:13

19. Mrs B

    I am very happy with my Urban Table, I absolutely love it!

    Posted on Thu 21st Feb 2019 at 12:40

20. Peter & Lorraine Sinclair

    Hi
    
    We have today taken delivery of our furniture order and we are absolutely delighted. Everything is even better than we remembered it and looks amazing in our home. A huge thanks to the delivery boys who came when they said they would and placed everything where we wanted it - a great job by them. All in all, it has been a wonderful experience from the visits to your showroom where we were extremely well looked after to the delivery into our home. WELL DONE!!
    Next time we are in the Ringwood area, I am sure we will be popping in to see you!!
    Thanks again and kind regards.
    
    Peter & Lorraine Sinclair
    Derbyshire

    Posted on Thu 17th Jan 2019 at 08:18

21. Mr & Mrs Heart

    thank you for the made to measure wardrobe delivered by your very efficient delivery team.
    It fitted in our alcove perfectly and the colour match was fantastic too.
    Great service.
    Fiona & Paul Heart

    Posted on Tue 23rd Oct 2018 at 17:11

22. Mr & Mrs Masson

    We just wanted to say thank you for how well everything was sorted out with our replacement table. We are very happy with the service we have received, in particular the aftersales service.

    Posted on Fri 17th Aug 2018 at 13:07

23. Mrs Burden

    Just wanted to say how delighted I am with my order. I am so impressed with the fast, effiicient service - I chased my order at the weekend and by Tuesday it was in my home in London. The delivery guys were delightful and manged to get the sofas in, although it was through a tight entrance.

    Posted on Thu 9th Aug 2018 at 12:47

24. Lisa Wilson

    Hi there
    
    I would just like to say thank you for your excellent service. The table and chairs are fabulous and we have enjoyed some family meals together already! The prompt delivery and installation of the furniture was great.
    
    Thank you for coming all the way to Staffordshire.
    
    Kind Regards
    Lisa Wilson

    Posted on Tue 7th Aug 2018 at 13:36

25. Mrs Everett

    I purchased an oak kitchen island for my refurbished kitchen and could not be more pleased. Delivery service was excellent and the men had to place item in an awkward position but were very helpful. Price of item was very competitive.

    Posted on Sun 15th Jul 2018 at 18:21

26. Mrs Harris

    A perfect dresser, measured up, designed and manufactured exactly as required, and delivered perfectly to time. Adds a beautiful finishing touch to our kitchen. You were all great fun to deal with, too. A most enjoyable experience! We're not likely to need much furniture in the near future but when we do we will come straight back.

    Posted on Fri 8th Jun 2018 at 19:41

27. Mrs Fairway

    I had my furniture delivered yesterday and I just wanted to say thank you very much, it's lovely. I am very grateful for all that you have done and the delivery staff were brilliant.

    Posted on Thu 24th May 2018 at 16:52

28. Mrs Ayres

    Thought I would let you know that I've just taken delivery of the Harris Tweed Sofas and footstool and they are fantastic. The delivery guys were excellent as well. Really grateful to the salesman and all the staff there. Thanks very much.

    Posted on Fri 23rd Mar 2018 at 15:40

29. Mr Hume

    I am very happy with my purchase and the delivery guys were brilliant. 10/10.

    Posted on Thu 15th Mar 2018 at 10:23

30. Mr Hatcher

    Thank you so much for my specially made unit. I'm very impressed.
    The service and delivery was excellent.
    Thank you.

    Posted on Thu 15th Mar 2018 at 10:11

31. Sue and Cliff Allen

    Just to say that we are delighted with our new furniture, and the services of Furlong Furniture Co. The delivery guys were super too and also removed our old furniture into the garage - what service. - thank you!
    Highly recommend
    Very best wishes
    
    Sue
    and Cliff Allen

    Posted on Mon 26th Feb 2018 at 08:45

32. Corrine Board

    Dear Mike
    
    I just wanted to let you know that I’m thrilled with my new bedroom furniture. Thank you so much for all the time and attention you gave to my order: helping me choose colours and handles and more importantly adjusting the sizes to fit my bedroom.
    
    The delivery team was extremely efficient, patience and took off their shoes before I even asked them. Even though they arrived by 815 instead of between 9 and 10, they were happy to wait while I got ready. They didn’t even want to cuppa...
    
    Thank you again so much.
    
    Kind regards
    Corinne Board

    Posted on Mon 19th Feb 2018 at 08:43

33. Mrs Hustler

    The furniture in your shop combined with your delivery company = all fantastic.
    
    Mrs Hustler

    Posted on Thu 15th Feb 2018 at 15:10

34. Andy

    Just to confirm we received our replacement chest yesterday. Many thanks for sorting this out, great customer service.
    
    Can I also compliment the two gents that delivered it, if only all delivery people were as helpful and friendly, please pass on my thanks.
    
    Regards,
    
    Andy

    Posted on Tue 16th Jan 2018 at 11:47

35. Karen Williams

    Big thank you for all of the furniture order. All fits well.

    Posted on Mon 1st Jan 2018 at 11:49

36. Mr McColl

    Thank you so much for our beautifully made to measure bookcase. It fits perfectly and looks lovely.

    Posted on Wed 27th Dec 2017 at 12:21

37. V Woods

    Purchased another piece of furniture from Furlong Furniture today, adding to our ever growing collection. Once again very pleased with the quality, care and attention and fabulous service from Furlong. Thank you

    Posted on Sat 23rd Dec 2017 at 23:55

38. Sarah

    I have just had a delivery of a bed and mattress on Wednesday.
    Your furniture and service is impeccable.
    Sarah P.

    Posted on Fri 3rd Nov 2017 at 12:24

39. Mike

    Just wanted to let you know that the only thing my wife and I argue about is who is going to sit in our new harris tweed leather chair! I think you may see us again very soon for another one.
    Mike.

    Posted on Thu 19th Oct 2017 at 16:48

40. Lynne & Geoff Dutton

    Wanted to say how great Dave and the team are, we've bought a lot of furniture from you over the years and you are always so helpful, nothing is too much trouble. So thanks guys for the excellent and friendly service

    Posted on Sat 24th Jun 2017 at 21:06

41. Mr Fluck

    I received my goods last week and I am very happy with the quality. I thought I had over done it with the size but it fits perfectly. The delivery guys were excellent.

    Posted on Mon 8th May 2017 at 16:55

42. Sue (Plumb) and Simon

    Dear David,
    We keep meaning to drop in to thank you and your colleagues for the desk and bookcase which you had purpose built for our office. The time you put into designing it with us was very much appreciated and it fits perfectly into the rather limited space we were working with. We are now using it on a daily basis and are really pleased with both its functionality and how it looks.
    We may be back for another couple of shelves for the desk cupboards - there is one in each at the moment and we can't remember how many we ordered - we know we kept changing our minds!
    Once the office is completely finished we will send you a picture. We are just waiting for the floor to be laid.
    Again, many thanks for your time and patience and please also pass our thanks onto the manufacturers.
    Kind regards,
    Sue (Plumb) and Simon

    Posted on Sat 14th Jan 2017 at 15:34

43. Mr and Mrs Novell

    To all at Furlong Furniture, we wanted to thank you, our furniture was delivered just before Christmas and we love it. There were a couple of bolts missing and you very kindly rushed over with them. It's so refreshing to received such amazing customer service we didn't want to leave it unsaid!
    THANK YOU!
    We hope you had a wonderful Christmas and we will no doubt we will see you again.
    Mr and Mrs Novell.

    Posted on Sat 31st Dec 2016 at 15:20

44. Mr and Mrs Parker

    We have received a delivery of Balmoral furniture and it is fantastic. The delivery company are a credit to you and were absolutely brilliant.

    Posted on Fri 23rd Dec 2016 at 13:38

45. Mr Greasley

    The delivery team were very good, a real ambassador to your comany. Super delivery and service from the shop.

    Posted on Tue 13th Dec 2016 at 13:52

46. Cameron

    Thank you for your prompt and courteous response to my query.
    As usual the Customer Service provided by Furlong Furniture is second to none, and is a primary reason we (and friends we have recommended) continue to purchase goods of excellent quality from you. You, and indeed the Company, should be applauded for your quality of service and goods.
    Kind regards,
    Cameron

    Posted on Mon 21st Nov 2016 at 10:33

47. Bea

    Many thanks for the cabinet received today. Matches my furniture beautifully. Many thanks Bea Burn

    Posted on Wed 16th Nov 2016 at 08:07

48. Mr Coates

    Thank you for your first class service once again. This is the third time we have used you and it is always brilliant. The delivery service was brilliant too.

    Posted on Thu 10th Nov 2016 at 16:38

49. Mrs Lewis Parkes

    Shop staff, products and delivery service was fantastic. I'm very happy with the overall service I received.

    Posted on Wed 9th Nov 2016 at 08:25

50. Mrs Hall

    You delivered to my daughter and the furniture is lovely, we are really pleased and with the service, especially as it is a distance delivery.

    Posted on Mon 31st Oct 2016 at 16:11

51. Diane Norman

    Thank you so much for my perfect table and thank you to the two splendid men who delivered it and put it together.
    So easy to shop in furlong furniture.
    Diane Norman

    Posted on Fri 28th Oct 2016 at 16:27

52. Kay Moscrop

    Called in to say how delighted they were with the furniture. They wanted the Chatsworth range which did not offer everything they were after so we arranged for another manufacturer to make a special size bed and special size bookcase in the same design. The design/colour matched perfectly and the Chatsworth Chest and special bookcase sit beautifully next to each other.
    They were also very happy with the delivery team.

    Posted on Fri 14th Oct 2016 at 16:25

53. Mr and Mrs Dutton

    Our kitchen is glorious and looks beautiful. The service we received was brilliant.
    We're very happy.

    Posted on Mon 3rd Oct 2016 at 13:03

54. Mrs Mr SJ Mitchell

    Dear Furlong furniture thank you once again for the excellent furniture
    service and excellent delivery guys been shopping with you for over 30 years
    now and we are never disappointed with anything from you kind regards Mrs Mr
    SJ Mitchell

    Posted on Mon 3rd Oct 2016 at 12:59

55. Belinda Matthews

    Literally just taken delivery of our new Lynton corner sofa from Furlong. Amazing service, ordered at the beginning of June, so quick. All their furniture is super and you are allowed to browse without anyone giving you the hard sell.

    Posted on Sun 24th Jul 2016 at 11:38

56. Sarah Harris

    I received delivery of my new Somnus mattress yesterday. Never have I slept so well.

    Posted on Sun 24th Jul 2016 at 11:29

57. Mr Lopez

    Great furniture and great delivery team, even on the hottest day of the year.

    Posted on Sun 24th Jul 2016 at 11:27

58. Graeme and Diane Fraser-Watson

    Dear Peter (and all at Furlong)
    
    We took delivery of our second lot of made-to-measure furniture and are, again, delighted.
    
    Also to let you know that the delivery guys were great.
    
    We'll be back to you when we need more furniture.
    
    Kind Regards,
    
    Graeme and Diane Fraser-Watson

    Posted on Mon 11th Jul 2016 at 11:54

59. Alan Butters & Kathy Brindle

    Good that you use AVMT - they keep to time, act helpfully and cheerfully and assemble reliably. Most pleased with the table and chairs. Thank you.

    Posted on Thu 5th May 2016 at 16:22

60. Mrs McKay

    I am very delighted with my sofa and chair I have just had delivered. I am very please with the quality of the items.

    Posted on Mon 25th Apr 2016 at 13:22

61. Janet

    Good afternoon Mike
    
    Sorry for the delay in contacting you but we have been away. The furniture arrived and it is just perfect; I can’t tell you how pleased I am. I have to admit that as delivery approached I was getting nervous as this had all been done remotely and with photographs, but I needn’t have worried. Thank you so much for all the time and trouble taken and please pass my comments onto the joinery.
    
    Kind regards
    
    Janet

    Posted on Mon 4th Apr 2016 at 12:21

62. Terry Lowe

    Excellent customer service which led to the purchase of a fantastic quality sofa which was delivered on time. I recommend Furlong Furniture very highly indeed.

    Posted on Thu 11th Feb 2016 at 11:16

63. Mrs Ormond

    I am very happy with the furniture and the delivery company were lovely.

    Posted on Mon 1st Feb 2016 at 16:51

64. Angus & Katie Douglas

    Dear Gentlemen
    
    Ref: Douglas family – Highcliffe
    
    Just a quick note to let you know that our bedroom dresser arrived safely yesterday and that we are very pleased with it. Also, the delivery team were once again very efficient and polite. We will no doubt be visiting your showroom again soon!
    
    Many thanks and kind regards
    
    Angus & Katie Douglas

    Posted on Thu 5th Nov 2015 at 15:16

65. Tracey Davies

    I would like to thank you for sorting out a replacement TV cabinet for the replacement already provided. All furniture is now fine. Thank you for your patience and excellent customer service.

    Posted on Thu 22nd Oct 2015 at 11:56

66. Mr Grosvenor

    Thank you very much for our new bed, delivered on Thursday. This one is much better and suits our requirements and we appreciate your efforts to accomodate our needs. Your after-sales service is excellent.

    Posted on Mon 27th Jul 2015 at 16:42

67. Mrs McNeill

    I was very please with the delivery, it all ran very smoothly. I am especially pleased with the quality of the furniture. Thank you so much and please thank the salesman who sold the furniture to me. Mrs McNeill.

    Posted on Tue 23rd Jun 2015 at 15:13

68. Wendy Harris

    Dear Peter
    Now that all of the family have returned home I've managed to find the time to write to thank you. The day bed is superb; beautifully made and perfect for our needs. Our thanks to the Furlong team for pushing the order through so quickly, and to the delivery team who were very helpful and arrived right on time. We really do appreciate all of your efforts.
    We plan to finish the remainder of the room in the New Year so will be back for more pieces soon.
    Until then, thank you, and a Happy New Year to you all.
    Wendy Harris

    Posted on Mon 29th Dec 2014 at 09:16

69. Mr Maxwell

    I have just received delivery of a Harris Tweed order and I would like to let you know what an excellent service I have received.
    
    Thank you very much.

    Posted on Thu 18th Dec 2014 at 12:28

70. Amanda Coomber

    Hi,
    Just thought i would email you to thank you for dealing with my order, I am thrilled with the furniture, it is beautifully made and wonderfully comfortable.
    Merry Christmas
    amanda

    Posted on Mon 15th Dec 2014 at 11:40

71. Mrs Cook

    I am very happy with my made to measure bedsides they are perfect.The delivery guys were lovely.

    Posted on Thu 11th Dec 2014 at 14:52